Terms & Conditions

A) The seller is Romy Williams Handbags & Accessories (‘Romy Wiliams Handbags & Accessories’, ‘we’ or ‘us’ ) these terms and conditions apply to all orders which you the customer (‘you’ and ‘your’) place using this website www.romywilliams.co.uk
B) The contract will be formed at the dispatch of the order, namely the UK.
C) Please provide us with a correct e mail address and a correct delivery address.
D) Payment through my website is made using Paypal (secure site). If you do not have access to a Paypal account I am happy to accept a cheque payment, internet bank transfer or BACS payment. If sending a cheque, your items will be dispatched once the payment has cleared into our account.
E) If the products you wish to purchase are in stock we will normally dispatch them within 3 working days. All products will be sent using Royal Mail Special Next Day Delivery and will require a signature upon delivery. A tracking number will be emailed to you with confirmation of posting.
If products are not in stock and have to be made, please allow 28 days for your delivery to arrive. We will inform you on confirmation of your order by e mail of the expected delivery time.
F) You, the customer, have 7 days from the date of the order to cancel your order in writing, either by e mail or letter. If the order has already been dispatched the customer is responsible for the cost of returning the order. Please obtain proof of postage. The products should be returned within 14 days properly packaged with the customer order and details. The products must be unused and in a saleable condition. Romy Williams Handbags & Accessories cannot refund returns that are lost or stolen in transit to us, the customer must claim from the company that shipped the return.
G) Items are sent in a perfect, unused condition and packaged securely. Please inform us within 5 working days by e mail or telephone 07879 633 764 if your order is damaged or faulty. Please ensure that you return the product with or in the original packaging and please obtain proof of postage. We will refund your postage costs. We will replace any product that has been damaged in transit to you.
Items can not be refunded or exchanged for any other reason than being faulty or damaged during posting.
H) Please note that handbags and accessories are handmade and therefore maybe a slight variance in colour, shape and size. We believe this adds to their uniqueness.
I) None of the above affects your statutory rights if the goods are damaged or incorrectly supplied.

This web site is owned by Romy Williams Handbags & Accessories and is protected by copyright.

All material on this website is either owned by Romy Williams Handbags & Accessories, or is used with the permission of its owner. Consequently you are permitted to use this website to make purchase decisions; you are not permitted to use the material for any other purpose or to copy the material.

Postage costs apply to UK deliveries only. For shipping to Europe and worldwide please contact us for the cost. Items are sent using Royal Mail Special Next Day (by 1pm) Service and require a signature upon delivery.

Value of order Cost
Up to £50.00 inc. £6.50
£50.01-£99.99 inc. £8.50
£100.00-£149.99 inc. £10.50

All orders over the value of £150 FREE shipping.